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Legal

Privacy Policy

Effective date: 1 April 2026

1. Who We Are

Own360.ai is a product of PanScience Innovations LLP(“we,” “us,” “our”). We are the data controller for personal data collected through this website and our services.

If you have questions about this policy or wish to exercise your data rights, contact us at legal@own360.ai.

2. Data We Collect

We collect the following categories of personal data:

2.1 Information You Provide

  • Contact & demo requests: Name, email address, phone number, company name, job title, use case, and message content.
  • Newsletter sign-ups: Email address.
  • Career applications: Name, email, resume, and any information you include in your application.

2.2 Information Collected Automatically

  • Usage data: Pages visited, time on page, referral source, browser type, device type, operating system, and IP address.
  • Cookies: See Section 7 for details on cookies and similar technologies.

3. How We Use Your Data

We process personal data for the following purposes:

  • Responding to your enquiries and demo requests.
  • Sending product updates and newsletters (only with your consent).
  • Analysing website usage to improve our services.
  • Processing career applications.
  • Complying with legal obligations.

Legal basis (GDPR): Consent (newsletter), legitimate interest (enquiry responses, analytics), contractual necessity (demo scheduling), and legal obligation (compliance).

4. Data Sharing

We do not sell your personal data. We share data only in the following circumstances:

  • Service providers: Hosting, email delivery, and analytics providers who process data on our behalf under data processing agreements.
  • Legal requirements: When required by law, regulation, or valid legal process.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected individuals.

5. Data Retention

We retain personal data only as long as necessary for the purposes described above:

  • Contact and demo enquiries: 24 months from last interaction.
  • Newsletter subscribers: Until you unsubscribe.
  • Career applications: 12 months after the position is filled.
  • Analytics data: 26 months (aggregated).

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data (“right to be forgotten”).
  • Restriction: Request that we limit processing of your data.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests.
  • Withdraw consent: Where processing is based on consent, withdraw at any time.

To exercise any of these rights, email legal@own360.ai. We will respond within 30 days.

7. Cookies

We use the following types of cookies:

  • Essential cookies: Required for core site functionality (session management, security). Cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with the site. You can opt out via the cookie banner.

We do not use advertising or third-party tracking cookies.

8. International Transfers

PanScience Innovations LLP operates from India with infrastructure in multiple regions. Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Data Security

We implement industry-standard security measures including encryption at rest (AES-256) and in transit (TLS 1.3), access controls, audit logging, and regular security assessments. For details on our security practices, see our Security Policy.

10. Children's Privacy

Own360.ai is not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

11. DPDP Act Compliance (India)

PanScience Innovations LLP complies with the Digital Personal Data Protection Act, 2023 (DPDP Act). Data principals may exercise their rights under Section 11 of the DPDP Act by contacting legal@own360.ai.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or a prominent notice on our website. The “effective date” at the top reflects the most recent revision.

13. Contact

PanScience Innovations LLP
Email: legal@own360.ai
For GDPR/DPDP data requests: legal@own360.ai